Hotel Relief Sapporo Susukino is situated in the heart of Sapporo, Japan. This property is just a short walk from popular attractions such as Sapporo Ramen Yokocho and Odori Park. It features a range of amenities designed for comfort and convenience. Its location provides easy access to public transportation and local culture.
Location
The hotel is conveniently located just a 7-minute walk from Sapporo Ramen Yokocho and 0.2 miles from Nakajima-Koen. Higashihonganjimae Tram Station is an 8-minute walk, facilitating easy travel around the city. Nearby attractions include the Sapporo Clock Tower and Former Hokkaidō Government Office, adding cultural value to its central location.
Rooms
Each room features air conditioning and includes a flat-screen TV, fridge, and an air cleaner/humidifier. Bathrooms are equipped with a bath, shower, and complimentary toiletries. Options range from simple single rooms to larger quadruple accommodations. Guests can expect a relaxing color scheme and modern conveniences throughout the rooms.
Eat & Drink
The hotel offers a café where guests can enjoy light refreshments. Vending machines are available, providing easy access to snacks and drinks. While on-site dining options are limited, guests are within walking distance of diverse culinary experiences in the Susukino area. The property also provides a microwave in a common area for guest convenience.
Leisure & Business
A spa tub is among the recreational facilities available for guests seeking relaxation. The hotel also features complimentary WiFi, allowing for connectivity. Business guests can utilize the computer station and enjoy complimentary newspapers in the lobby. Services such as dry cleaning, laundry, and luggage storage enhance the overall guest experience.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
nice view
good location
reservation issue
service could be better
7.8/10
Very good
Rooms
8.0
Location
8.9
Service
6.7
Dining
7.9
Guest reviews
7.8/10
based on 30 reviews
7.9
7.9/10based on 1147 reviews
Michael
United Kingdom,
June
2024
7.8/10
The hotel has a lovely view and the breakfast was enjoyable. However, the service could have been more attentive. The location is convenient near Nakajima Park and the subway. The dining experience provided a perfect view but lacked variety. The facilities were good overall.
Rooms
8.0
The room had a nice view and included breakfast.
Service
7.0
The service could have been better trained to attend foremost to customer service. I faced an issue with finding my reservation.
Location
9.0
The hotel is conveniently located near Nakajima Park and the subway station.
Dining
7.0
The dining had a perfect view but lacked variety.
Facilities
8.0
The facilities were good overall.
Wilfred
United Kingdom,
May
2024
7.8/10
The hotel is conveniently located in central Susukino area, super close to the station and within walking distance of the city center. The rooms offer a nice view and come with breakfast included, ensuring a comfortable stay. While the service could have been more attentive to customer needs, particularly in reservations, the dry cleaning, housekeeping, and laundry services were satisfactory. The hotel's dining with a perfect view was enjoyable, although there were limited cold meat options. The facilities are well-maintained, offering a pleasant atmosphere during the stay.
Rooms
8.0
The rooms with a nice view were comfortable and included breakfast.
Service
7.0
The service could have been more attentive to customer needs, especially in handling reservations.
Location
9.0
The hotel's location in central Susukino area is super convenient, with easy access to the station and the city center.
Dining
7.0
The dining experience with a perfect view was pleasant but lacked variety in cold meat options.
Facilities
8.0
The hotel's facilities are well-maintained, providing a satisfying experience.
Nigel
United Kingdom,
May
2024
7.4/10
A stay at this hotel offers a mix of positives like a convenient location near Nakajima Koen Subway Station and Susukino's central area, with the downside of being on the outskirts of Susukino. The friendly staff could improve their customer service skills, and the dining experience, while including delicacies, might not meet everyone's expectations. However, the included breakfast with a perfect view stands out as a highlight.
Rooms
8.0
The rooms provide a nice view and come with breakfast.
Service
7.0
Although the staff members are friendly, improvements could be made in customer service training.
Location
9.0
The hotel's positioning offers easy access to Nakajima Koen Subway Station and the central Susukino area.
Dining
7.0
The dining experience includes delicacies but may not exceed expectations.
Facilities
6.0
The hotel facilities could use some enhancements.
Ruth
United Kingdom,
May
2024
7.8/10
The hotel is a great choice for those looking for a comfortable stay with a nice view and good breakfast options. The service, though friendly, could use some improvement for better customer service. The location is excellent with easy access to the city center and various attractions. The dining experience offers a perfect view but might lack variety. Overall, the facilities are well-maintained and provide a satisfying experience for guests.
Rooms
8.0
The rooms come with a nice view and provided a comfortable stay.
Service
6.0
The staff, although friendly, could have been better trained to attend foremost to customer service.
Location
9.0
The hotel is very close to the subway station and within walking distance of many interesting locations and good restaurants.
Dining
7.0
The dining area offers a perfect view but may lack some variety in the options.
Facilities
9.0
The facilities are well-maintained and satisfactory for a pleasant stay.
Charlie
United States of America,
April
2024
8.4/10
I absolutely loved staying at this hotel. The rooms were clean and comfortable, and the breakfast with a nice view was a great way to start the day. The service, although they could have been better trained to attend foremost to customer service, was still friendly and accommodating. The location was perfect, near the subway station Nakajima park, allowing for easy exploration of the area. The dining experience with a perfect view was delightful, and the facilities were top-notch.
Rooms
8.0
The rooms were clean and comfortable with a nice view.
Service
7.0
The service was friendly, although they could have been better trained to attend foremost to customer service. I also couldn't find my reservation initially.
Location
9.0
The location was superb, near the subway station Nakajima park and within walking distance of many interesting locations and good restaurants.
Dining
9.0
The dining experience, included with a perfect view, was fantastic with delicious smoked fish options.
Facilities
9.0
The facilities were great, providing everything I needed during my stay.
Ernest
United Kingdom,
April
2024
7.4/10
The hotel offers a nice view with breakfast. The service could have been better with more trained staff attentive to customer service. The location is near many interesting places and good restaurants, with the subway station just a short walk away. The dining experience includes toasted sandwiches with a perfect view. Overall, the facilities are decent, but there were some issues with finding reservations.
Rooms
8.0
The rooms come with a nice view and breakfast.
Service
6.0
The service could have been better with more trained staff attentive to customer service. I had trouble finding my reservation.
Location
9.0
The hotel is within walking distance of many interesting locations and good restaurants, near the subway station.
Dining
7.0
The dining experience includes toasted sandwiches with a perfect view.
Facilities
7.0
The facilities are decent, but there were some issues with the reservation process.
nice view
reservation issue
Peter
United Kingdom,
April
2024
8.0/10
The hotel offers a nice view with breakfast included. The service could have been better trained to attend foremost to customer service, as I couldn't find my reservation initially. The location is near the subway station Nakajima park and close to the city center. The dining experience comes with a perfect view, but I wished there were more side dishes. The facilities are great, offering everything needed for a comfortable stay.
Rooms
8.0
The rooms are spacious with a nice view, and breakfast is included.
Service
7.0
Although the service could have been better trained to attend foremost to customer service, I faced an initial issue of not finding my reservation. However, once resolved, the staff was friendly and helpful.
Location
9.0
The hotel's location is convenient, near the subway station Nakajima park and close to the city center, making it easy to access attractions.
Dining
7.0
The dining experience comes with a perfect view, but I wished there were more side dishes to choose from.
Facilities
9.0
The facilities provided by the hotel are modern and offer all necessary amenities for a comfortable stay.
Steve
United States of America,
April
2024
7.0/10
My stay at the hotel was a mixed experience. The location was great, near the Nakajima Koen Subway Station and within walking distance of many interesting locations and good restaurants. The rooms had a nice view, and the breakfast provided was satisfactory. The service, however, could have been better trained to prioritize customer service, as I encountered a problem finding my reservation. The facilities were good, but there was room for improvement in certain areas.
Rooms
7.0
The room had a nice view and the included breakfast was enjoyable.
Service
5.0
The service could have been better trained to attend foremost to customer service. I faced an issue finding my reservation.
Location
8.0
The hotel is conveniently located near the Nakajima Koen Subway Station, making it easy to access different parts of the city.
Dining
8.0
The dining experience with a perfect view was pleasant. The grilled food was a nice touch.
Facilities
7.0
The hotel had good facilities overall, providing the necessary amenities for a comfortable stay.
convenient location
service needs improvement
Irving
United States of America,
March
2024
7.8/10
What a wonderful stay! The hotel boasts a fantastic location near the sea and within walking distance of many interesting spots and great dining options. The rooms are clean and comfy, and the staff is very welcoming. The dining experience could use some improvement, but overall, a great place to stay.
Rooms
9.0
The rooms offer a nice view and come with breakfast. They are spacious and modern.
Service
7.0
While I initially couldn't find my reservation, the staff was friendly and accommodating overall. They could have been a bit more attentive to customer service.
Location
8.0
The hotel is very close to the airport shuttle bus stop and near the subway, making it convenient for exploring the area.
Dining
8.0
The dining experience was enjoyable, especially with the perfect view. However, I wish there were more homemade options like muffins.
Facilities
7.0
The hotel offers dry cleaning, housekeeping, and laundry services, but they could have been better trained. The pool and beach amenities are great to enjoy.
Curtis
United States of America,
March
2024
8.0/10
The hotel is in a prime location near Nakajima Park, the sea side, and the airport shuttle bus stop, making it convenient to explore the city. The rooms offer a nice view and come with breakfast, enhancing the stay. However, the service could have been more attentive to customer needs, and there were hiccups with finding reservations. The dining experience with a perfect view and baguettes was a highlight, but there are areas for improvement in the training of the staff. Overall, the value for money is reasonable for the amenities provided.
Rooms
8.0
The rooms with a nice view and breakfast were delightful.
Service
7.0
Although the staff could have been better trained in customer service, they were friendly and tried to be helpful. There were challenges with finding my reservation initially, but they managed to resolve it eventually. The dry cleaning, housekeeping, and laundry services were satisfactory.
Location
9.0
The hotel's location near Nakajima Park and the sea side, as well as its proximity to the airport shuttle bus stop, was very convenient. It's within walking distance of many interesting sites and good restaurants, making it a great choice for exploring the area.
Dining
8.0
The dining experience with a perfect view and delicious baguettes was a highlight of my stay. Although the service could be improved, the overall experience was enjoyable.
Facilities
8.0
The hotel facilities were well-maintained, providing a comfortable and pleasant environment for guests. Although there were minor issues, they did not significantly impact the overall stay.
view
service
Suzanne
United Kingdom,
January
2024
8.2/10
The hotel is conveniently located near the Nakajima Koen subway station, making it easy to get around. The rooms offer a nice view and are quite spacious. The service, although friendly, could have been more attentive to customer needs. The dining experience with a perfect view is a highlight, offering delicious cakes. However, there were some issues with my reservation upon check-in, which was a bit inconvenient. Overall, a good value for money stay.
Rooms
8.0
The rooms provided a nice view and were spacious.
Service
7.0
The service, while friendly, could have been better trained to attend foremost to customer service. There was a minor hiccup with finding my reservation upon check-in.
Location
9.0
The hotel is conveniently located near the Nakajima Koen subway station, making transportation easy.
Dining
9.0
The dining experience was delightful with a perfect view and delicious cakes.
Facilities
8.0
The facilities were modern and well-maintained.
George
United Kingdom,
November
2023
8.2/10
The hotel is conveniently located near the Nakajima Koen subway station with a nice view. The rooms come with breakfast and offer a comfortable stay. While the service could have been more attentive initially due to reservation mishaps, the facilities like dry cleaning, housekeeping, and laundry were efficient. The dining experience with a perfect view and delicious grilled seafood was a highlight. Overall, a value-for-money option with minor service hiccups.
Rooms
8.0
The rooms come with breakfast and offer a nice view.
Service
7.0
The service could have been better trained initially, especially with reservation mishaps, but the facilities like dry cleaning, housekeeping, and laundry were satisfactory.
Location
9.0
The hotel is conveniently located near the Nakajima Koen subway station, providing easy access to transportation.
Dining
9.0
The dining experience with a perfect view and grilled seafood was delightful.
Facilities
8.0
The facilities provided were efficient and met my needs during the stay.
David
United Kingdom,
November
2023
8.4/10
I absolutely loved my stay at this hotel! The rooms were so cozy and had stunning views. The service could be improved, especially in terms of managing reservations, but they did their best. The location was ideal, right in the heart of the city near the subway station. The dining experience was fantastic with a perfect view, and the facilities were top-notch.
Rooms
8.0
The rooms were comfortable and offered a beautiful view.
Service
7.0
The staff, while friendly, could have been better trained to attend more effectively to customer service needs.
Location
9.0
The hotel is conveniently located near the Nakajima Koen subway station, making it easy to explore the city.
Dining
9.0
The dining experience was exceptional, with delicious Greek traditional products and a perfect view.
Facilities
9.0
The facilities were impressive and added to the overall enjoyment of my stay.
Great View
Service Training
Wally
United Kingdom,
November
2023
8.2/10
The hotel is ideally located in the central Susukino area near the subway and within walking distance of many interesting locations and great restaurants. The rooms offer a lovely view and come with breakfast, providing a comfortable stay. While the service could have been more attentive and I faced issues finding my reservation, the dry cleaning and housekeeping services were efficient. The dining experience with perfect views and delicious buttery croissants was a highlight. The facilities are well-maintained, offering a pleasant stay with a few minor drawbacks in service quality.
Rooms
8.0
The rooms provide a nice view and come with breakfast, ensuring a comfortable stay.
Service
7.0
The service could have been better trained to prioritize customer service, and I encountered difficulty finding my reservation. However, the dry cleaning, housekeeping, and laundry services were satisfactory.
Location
9.0
The hotel's location in central Susukino area near the subway is superb, within walking distance of many interesting locations and good restaurants.
Dining
9.0
The dining experience was delightful with a perfect view and delicious buttery croissants.
Facilities
8.0
The facilities are well-equipped and maintained, enhancing the overall stay.
Henry
United Kingdom,
October
2023
7.4/10
The hotel offers a fantastic view and comes with breakfast included. The rooms are comfortable with a pleasant view, but the service could have been more attentive, particularly with finding reservations. The location is excellent, near the sea and within walking distance of many attractions, including the Susukino area. The dining experience provides a perfect view, and the sweet rolls are a highlight, but service staff could have been better trained. The facilities are convenient and modern, but there were issues with dry cleaning and housekeeping services.
Rooms
8.0
The rooms offer a nice view and come with breakfast.
Service
6.0
Service staff could have been better trained in customer service and had difficulties finding my reservation.
Location
9.0
The hotel's location is excellent, very near to the sea and within walking distance of many sightseeing spots, including Susukino area.
Dining
7.0
Dining with a perfect view and the sweet rolls were delightful.
Facilities
7.0
The facilities are modern, but there were issues with dry cleaning and housekeeping services.
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